Charles Budiman
Chief Digital Officer
Maybank Indonesia
Charles Budiman is a seasoned Senior Executive Banker with more than 27 years working experiences and has strong proven strategic, business, digital and transformation experiences. Currently Charles is the Chief Digital Officer of Maybank Indonesia (MBI) and member of the MBI’s Board of Senior Management. In this role Charles leads the Digital Banking business of MBI where he is fully responsible for the P&L of this business. Within MBI, Charles had also fulfilled the role of Country Head of Sales & Distribution at Maybank Indonesia previously. In this role he led the Sales and Distribution division, responsible for all MBI’s branches in the Indonesia (381 branches, with around 4,000 employees).
Within banking industry in Indonesia, Charles had also fulfilled Chief Digital Officer role before in one of Korean banks. In this bank, he led the Digital Banking business where he transformed the bank from a conventional bank to become more digital savvy. He defined the Digital strategy for the bank and led the execution of the transformation journey while running the existing business as usual (responsible for the P/L of this business). Under his leadership, the bank was successfully increased number of user actives in relatively short period and came with several innovative initiatives.
Prior joining Banking industry, Charles has worked for around fourteen years in the Consulting industry in Asia and Europe (mainly in the Netherlands). During his consulting time, Charles has worked for several highly known consulting companies (Accenture, Gartner Consulting, EY and PwC) and led various types of engagement (Strategy, Process Improvement, Change Management and Technology type of work). Latest position was as the Director of PwC Consulting Indonesia, leading the Financial Services Industry practice (covering PwC Consulting clients from the Banking, Insurance and Asset Management industries).